tampa florida dji drone repair
nationwide - repair - replacement - upgrades
Drone Repair Request
Mail In Product
Diagnostics & Repair
select your drone
consumer drone repair
Phantom 3 repair
Phantom 4 repair
mavic pro | platinum repair
mavic 2 repair
professional drone repair
inspire 1 repair
enterprise drone repair
Matrice 100 repair
matrice 600 PRO repair
matrice 200/210 repair
matrice 300 rtk repair
mavic 2 enterprise repair
mavic 2 enterprise dual repair
mavic 2 enterprise advanced repair
Frequently asked questions
How does the overall Service & Repair process work?
1) Repair Request: Describe the product's issue and provide your information. A service case will be generated automatically for you.
2) Mail Your Product: Mail in your product to the address found on the repair request form page. (1019 US Hwy 301 S, Tampa, FL, 33619)
3) Diagnostics and Repair: A FTG Drones Technician will diagnose your product and send you a diagnostic and repair estimate. The repair process for your product will begin once approved via email.
4) Receive Your Product: FTG Drones will send the repaired or replacement product to your address.
How long does it take to repair my product?
It takes approx. 5-10 business days to repair your product after arriving at FTG Drones. You will receive an email notification after each step of the repair process is complete.
How do I check on status of my repair?
You can check the repair status by calling us at 813-575-2160. Provide us with your last name and what your calling about and we will get you the latest updates to your ticket.
How much will my repairs cost?
Cost Varies based off of components needed for repairing unit. Once we perform our diagnostics we'll know what parts & labor will be required and we will provide you with an esitmate.
What should I ship with my drone?
When Mailing in your drone for repair the minimum required is the drone itself, the controller and a battery.
I want to drop the drone off myself, can I do that?
Yes, BY APPOINTMENT ONLY. Please call or email us to setup an appointment. Same day appointments available. 813-575-2160
Do you have parts in stock?
Yes, we carry hundreds of OEM DJI parts in stock to expedite the repair process.
How often should I have my drone serviced?
Please click on your model drone above to learn more about recommended services and intervals.
What if my drone cant be fixed?
We have fixed alot of drones and have seen just about every type of issue. In the event we cannot repair your aircraft due to for example, Its under the 1 year waranty from the manufacturer. We will work with the manufacturer to have it repaired or replaced. Leave all the work to us!